Privacy policy
Last updated: 13 October, 2026
This data confidentiality and privacy policy describes how the Canadian Centre for Architecture, a not-for-profit organization headquartered at 1920 rue Baile, Montréal (Québec) H3H 2S6 Canada (“CCA”), gathers, uses, divulges and otherwise uses your personal information when you make a donation (henceforth referred to as “Donation”) or become a Friend (henceforth referred to as “Membership”).
For our complete privacy policy: Personal information and privacy
This privacy policy applies equally to privacy and confidentiality practices at the CCA whether such personal information be collected online, by telephone, or in-person. The CCA stands behind our commitment to respect, goodwill, transparency and confidentiality and responsibility particularly as it pertains to all dealings with personal information.
We also adhere to the Donor Bill of Rights.
How does the CCA collect your personal information and what information is collected?
We do collect certain personal information which you provide to us to process your Donation or Membership, including renewal, as well as to contact you regarding donor benefits, invitations to events, and information on future donation opportunities. Unless you request it, we will not use your personal information to send you other CCA promotional emails (such as the weekly newsletter) or other unsolicited information. We also do not sell and share your personal details with any third parties, other than those required to process the Donation or Membership.
We may also solicit your opinions on your experience, and it is possible that names or email addresses may be recorded in such an exchange. If you communicate with us via telephone or in-person, we may temporarily retain your personal details to process a Donation or Membership request. Any credit card information is destroyed immediately after the transaction has been made.
Communication and storage of personal information
Your personal information will be shared only with third parties listed above or with service providers required to process your Donation or Membership, including online transactions. These providers may include Shopify, Blackbaud, and Mailchimp.
As it pertains to personal information stored during an online transaction, how and for how long, please refer to Shopify’s privacy policy (Memberships) and Blackbaud's privacy policy (Donations).
Only authorized members of our personnel who have a direct need to access your information to carry out their jobs will have access to any databases containing your personal information. Your personal information will be held at our offices and on our servers or those of our providers which may reside in a jurisdiction outside of Quebec and Canada and by consequence those may be subject to laws governing those jurisdictions. We might communicate your personal information for purposes of verification such as for online transactions. We might communicate certain information to third parties in a way that does not personally identify you, such as providing statistics of how many users visit from a certain geographical region.
Storage, preservation and destruction of your personal information
Your personal information is kept as long as required for the purposes for which it was collected, or to be able to conform to legal and regulatory requirements. Personal information is destroyed when it is no longer needed. When we destroy documents or personal information, we apply rigorous processes and we ensure that only authorized personnel have access to documents and personal information. All personal information is stored in a confidential manner conforming to federal and provincial (including Quebec) legislation applicable to the protection of privacy and personal information. The CCA takes reasonable administrative, technical and physical measures to protect your information from loss, theft and unauthorized access, use, alteration and destruction. Conforming to measures stipulated by the law, you have the right to access and obtain a copy of your personal information, to demand it be corrected or updated, to withdraw consent to the use of personal information in certain circumstances and to request the deletion of personal information that is obsolete or no longer required for the purposes for which it was collected.
How to contact us
For all requests for access to, correction of your personal information, or withdrawal of consent, or any questions related to this privacy policy and to practices at the CCA related to data privacy, please communicate with us by emailing privacy@cca.qc.ca